You may sign up for one (1) month’s basic free trial subscription, details as set out in Section (3) below (“Trial Package”). Upon expiration of the Trial Package, your subscription will be automatically converted into a subscription package (“Paid dimsum Package”) unless otherwise cancelled by you prior to the end of the Basic Trial Package. You may subscribe for a period of one (1), six (6) or twelve (12) months from the date of activation of the Paid dimsum Package. You authorize us to charge your next membership fee to your Payment Method (see “Cancellation” below). To use the dimsum Services, you should chose an available Payment Method (as hereinafter defined) during registration. For specific details regarding the dimsum Services, please visit SMG Entertainment’s website (www.dimsum.my) (“Website”) or (“Mobile App”) and click on “My Account” in the Menu at the top left of the Website or Mobile App under your individual profile name.
The subscription fees for the dimsum Services (“Subscription Fees”) will be billed on a monthly basis, according to the selected Payment Method (as hereinafter defined) corresponding to the date of activation of the Paid dimsum Package. Kindly visit the Website or Mobile App and click on the “Billing Details” link on the “My Account” page to see the next payment due date.
Subscription Fees, must be paid in full in advance. You may pay the Subscription Fees by credit card or direct debit or online banking during your registration. You may change the Payment Method through the Website or Mobile App by clicking on the “My Account” link.
In addition to the Subscription Fees, you shall be subject to any applicable government taxes and/or levies as may be imposed by the relevant government. SMG Entertainment will make available to you a valid tax invoice in respect of the amounts payable but you will be responsible for prompt payment even if you do not receive the tax invoice. For the avoidance of doubt, nothing herein shall preclude SMG Entertainment from correcting at any time any error or discrepancy in the amounts stated in the tax invoice.
SMG Entertainment may suspend you access to dimsum Services in the event there is a Subscription Fee which remains due and outstanding and you shall continue to remain liable for the payment of the Subscription Fee during the suspension period. For some payment methods, you may be required, and thereby be responsible for payment of additional transaction fees, processing fees, applicable government taxes and/or levies which may be imposed by the financier/bank. Check with the financier/bank for further details prior to selecting your payment method.
You may cancel the dimsum Services at any time by providing not less than 3 days advance written notice, and you will remain liable to pay the full Subscription Fee until the end of your billing period. To cancel, go to the “My Account” page and follow the instructions for cancellation and the account for dimsum Services will be automatically deactivated at the end of your billing period. Please click “Billing details” on the “My Account” page for the exact date of deactivation.
Unless stated otherwise, payments are not refundable for any reason, including partially used periods.
SMG Entertainment reserves the absolute discretion to change the dimsum Services and structure of the Subscription Fees at any time by giving you 3 days advance notice. Your continued use of the dimsum Services will constitute acceptance of the changes made. If you are not agreeable to any of these General Terms & Conditions or any amendments thereof, you may cancel the dimsum Services in accordance with the aforesaid cancellation provisions.
A Subscriber who subscribed to the dimsum Services will be given an account and the Subscriber whose Payment Method is charged (“Registered dimsum Account”) will have access and control over the Registered dimsum Account. To maintain control over the Registered dimsum Account and to prevent anyone from accessing the same (which would include information on viewing history for the Registered dimsum Account), you must not reveal your password nor your Payment Method details to anyone. You are responsible for updating and maintaining the accuracy of the information you provided to SMG Entertainment relating to your Registered dimsum Account. You should be mindful of any communication requesting credit card or other account information. You hereby acknowledge that providing information in response to these types of communications can result in identity theft. You are advised to access your sensitive account information by going directly to the Website or Mobile App and not through a hyperlink in an email or any other electronic communication. SMG Entertainment shall be entitled to terminate or suspend any Registered dimsum Account in order to protect you or other Subscribers or SMG Entertainment or SMG Entertainment’s affiliates from identity theft or other fraudulent activity.
SMG Entertainment will send information relating to Registered dimsum Account (e.g. payment authorizations, tax invoices, changes in password or Payment Method, confirmation messages, notices) via email to the email address that you have provided during registration.
SMG Entertainment does not accept or review unsolicited material of any kind, including, but not limited to, any ideas, concepts, pitches, suggestions, stories, scripts, treatments, formats, artwork, photographs, drawings, videos, reels, audiovisual works, musical compositions (including lyrics), sound recordings, program formats, characters and/or other similar works (collectively, “Unsolicited Material”). Any Unsolicited Material sent to SMG Entertainment and/or dimsum Services will be deleted or destroyed. Therefore, any similarity between any Unsolicited Material and any element in any content or creative work available in or related to the dimsum Services would be purely coincidental.
The dimsum Services are provided “as is” and without warranty. In particular, the dimsum Services may not be uninterrupted or error-free. You hereby waive all special and consequential damages against SMG Entertainment and/or its affiliates, and any direct damages claimable by you shall not exceed one month’s Subscription Fee.
To find more information about dimsum Services and features or if you need assistance with your Registered dimsum Account, please visit the dimsum FAQ in the Website or Mobile App.