You may sign up for one (1) month’s basic free trial subscription, details as set out in Section (3) below (“Trial Package”). Upon expiration of the Trial Package, your subscription will be automatically converted into a subscription package (“Paid dimsum Package”) unless otherwise cancelled by you prior to the end of the Basic Trial Package. You may subscribe for a period of one (1) month from the date of activation of the Paid dimsum Package. You authorize us to charge your next membership fee to your Payment Method (see “Cancellation” below). To use the dimsum Services, you should choose an available Payment Method (as hereinafter defined) during registration. For specific details regarding the dimsum Services, please visit SMG Entertainment’s website (www.dimsum.my) (“Website”) or (“Mobile App”) and select “My Account” in the Menu.
Under the Trial Package, you may have full access to all video content on dimsum. You will not receive notice from SMG Entertainment notifying that your Paid dimsum Package has begun and you are therefore encouraged to monitor the validity of your subscription from the Website or Mobile App by selecting on the “My Account”.
The subscription fees for the dimsum Services (“Subscription Fees”) will be billed on a monthly basis, according to the selected Payment Method (as hereinafter defined) corresponding to the date of activation of the Paid dimsum Package. Kindly visit “My Account” to see the next payment due date.
Subscription Fees, must be paid in full in advance. Subscription fee will be charged to your iTunes Account upon confirmation of purchase. Your subscription will be automatically renewed each month unless auto-renew is turned off from your iTunes account at least 3 days prior to the end of the current period.
In addition to the Subscription Fees, you shall be subject to any applicable government taxes and/or levies as may be imposed by the relevant government. SMG Entertainment will make available to you a valid tax invoice in respect of the amounts payable but you will be responsible for prompt payment even if you do not receive the tax invoice. For the avoidance of doubt, nothing herein shall preclude SMG Entertainment from correcting at any time any error or discrepancy in the amounts stated in the tax invoice.
SMG Entertainment may suspend you access to dimsum Services in the event there is a Subscription Fee which remains due and outstanding and you shall continue to remain liable for the payment of the Subscription Fee during the suspension period.
You may cancel the dimsum Services at any time at least than 3 days advance prior to the end of active subscription period. You will remain liable to pay the full Subscription Fee until the end of your billing period. To cancel, go to the “My Account” and follow the instructions for cancellation and the account for dimsum Services will be automatically deactivated at the end of your billing period.
Unless stated otherwise, payments are not refundable for any reason, including partially used periods.
SMG Entertainment reserves the absolute discretion to change the dimsum Services and structure of the Subscription Fees at any time. Your continued use of the dimsum Services will constitute acceptance of the changes made. If you are not agreeable to any of these General Terms & Conditions or any amendments thereof, you may cancel the dimsum Services in accordance with the aforesaid cancellation provisions.
A Subscriber who subscribed to the dimsum Services will be given an account and the Subscriber whose Payment Method is charged (“Registered dimsum Account”) will have access and control over the Registered dimsum Account. To maintain control over the Registered dimsum Account and to prevent anyone from accessing the same (which would include information on viewing history for the Registered dimsum Account), you must not reveal your password nor your Payment Method details to anyone. You are responsible for updating and maintaining the accuracy of the information you provided to SMG Entertainment relating to your Registered dimsum Account. You should be mindful of any communication requesting your iTunes account information. You hereby acknowledge that providing information in response to these types of communications can result in identity theft. You are advised to access your sensitive account information by going directly to the Website or Mobile App and not through a hyperlink in an email or any other electronic communication. SMG Entertainment shall be entitled to terminate or suspend any Registered dimsum Account in order to protect you or other Subscribers or SMG Entertainment or SMG Entertainment’s affiliates from identity theft or other fraudulent activity.
SMG Entertainment will send information relating to Registered dimsum Account (e.g. payment authorizations, changes in password or Payment Method, confirmation messages, notices) via email to the email address that you have provided during registration.
The dimsum Services are provided “as is” and without warranty. In particular, the dimsum Services may not be uninterrupted or error-free. You hereby waive all special and consequential damages against SMG Entertainment and/or its affiliates, and any direct damages claimable by you shall not exceed one month’s Subscription Fee.
To find more information about dimsum Services and features or if you need assistance with your Registered dimsum Account, please visit the dimsum FAQ in the App.